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Welcome to Canford Heath Group practice

The doctors and staff at Canford Heath Group practice in Poole are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


Friends & Family Test

Please note there is now a survey that can be completed regarding our service.  Please click on the Friend & Family Survey icon in the right hand box. Thank You.

Named GP

All patients at this practice have been allocated a named GP (this is your registered GP) who is responsible for your overall care. Should you wish to know who this is please ask the receptionist. If you have a preference as to who this is we will make reasonable efforts to accommodate your request.


Dr Jack's Students

Dr Jack would like to say a big thank you to all of the patients who were kind enough to help with medical student teaching between September and June. All of our students passed their examinations and now move on to the next stage of their training.

Over 75s GP

We welcome Dr Shams who will be helping the doctors of this practice with our patients who are over 75 years of age.

You may of course see your own GP whenever you need to but please be aware that Dr Shams may contact you should your doctor ask him to.

On-line Access

Our on-line services (accessed by clicking on the "Order Prescription" or "Book appointment" links below) now give you the opportunity to access parts of your patient records. Please note, for those who haven't used the on-line service before you will need to register for on-line access by coming to the surgery with two forms of ID (one photographic) so that we can give you a username and password.

Volunteer Car Service / Support Group

If you're elderly or infirm but independent - and what to stay that way - or you're a carer who would be glad of a hand occasionally give Jeanette a call on 01202 746822. She would be pleased to provide information about a Support Group who can provide transport for appointments with the doctor / hospital / optician/ dentist etc. The Support Group are members of the Retired and Senior Volunteer Programme. For more information visit .


Important Information  - Please click on the link to the right (entitled 1.Care Data) to view important information about your medical records.

Training practice

The Surgery occasionally has Students attached to the practice for short periods.  You may be asked if it is acceptable that they are present during your Consultation. 

We are also fortunate at the present time to have an F2 with us.  F2s are qualified doctors who are gaining experience in General practice.  They are supervised by one of the Partners who is their trainer.


A&E Attendances

We are trying to limit A&E attendances to those who really need this service. You can help by ensuring you use your local GP practice as your first point of contact. Thank you for your co-operation.

Disabled Patients and Baby Changing

A ramp for wheelchairs is in place at the entrance of Mitchell Road Surgery. There is a lift to access the upper floor, a disabled toilet and baby changing facilities.

(Site updated 03/08/2015)
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