"Staff are always polite and helpful, nurses are very caring and doctors are fantastic."
"Always so efficient and helpful."
Given a patient satisfaction rating of 95% by the National Patient Survey.
The doctors and staff at The Canford Heath Group Practice in Poole are proud to offer the highest standard of innovative, but patient-centred healthcare from our modern spacious building. Our friendly multi-disciplinary team members are always happy to help you.
We hope you will find everything you need to know about the practice through this website as well as a host of other health related information. Please do have a look around!
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments may be at a different site; for example, Poole General Hospital.
We are currently trying to recruit a Nurse Practitioner following the departure of our previous one but this has so far proved to be difficult. The lack of a replacement however has had a significant impact on our appointments system. Coupled with this we have had to contend with Dr Atkinson’s long-term sickness and subsequent retirement. We also have a GP on maternity leave.
There is also a shortage locally and nationally of locums, although we are booking what we can as often as we can.
We are sincerely sorry if you find you are waiting longer than usual for appointments. We are actively trying to alleviate the pressures on the system and whilst we understand your frustrations please do be assured that we are working hard to rectify this problem, both in terms of our recruitment strategy and our management of the appointments system.
Retirement of Dr Atkinson
We are sad to announce the retirement of Dr Atkinson from the practice at the end of March after thirty-four years with us. Dr Atkinson has said, "It has been a pleasure working in the Canford Heath Group Practice for the past 34 years. This spans the time when Dr Attia, who originally founded the practice, was senior partner to the present day’s expanded, modern practice.
I have been privileged to care for a wide range of patients, mostly in Canford Heath, and I hope I have done this to the best of my ability and for the most part giving help when it was needed.
Needless to say, I shall be sad to leave, but I have valued all the support my patients have given me over the years and I wish them all the very best for the future.
Dr P H Atkinson"
We have started the recruitment process for his replacement and we will inform his patients of who this may be as soon as possible. In the meantime we are sure that we wish Dr Atkinson well his future and a long and happy retirement.
In order for the GPs and Nurse Practitioners at the practice to effectively plan their day and rounds, we ask that requests for home visits are made before 10.30am. Your usual GP, if they are working, will visit you if the request is made before 10.30. Visits after this may be dealt with by a GP you do not know.
On line services
There are many ways to contact the surgery to book or cancel appointments and order prescriptions. One of these ways is by registering for our online service especially as we now no longer accept requests for prescriptions by telephone. If this is something you would like to sign up for please email Chgp.email@example.com
(Site updated 22/03/2018)