"Staff are always polite and helpful, nurses are very caring and doctors are fantastic."
"Always so efficient and helpful."
Given a patient satisfaction rating of 95% by the National Patient Survey.
The doctors and staff at The Canford Heath Group Practice in Poole are proud to offer the highest standard of innovative, but patient-centred healthcare from our modern spacious building. Our friendly multi-disciplinary team members are always happy to help you.
We hope you will find everything you need to know about the practice through this website as well as a host of other health related information. Please do have a look around!
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments may be at a different site; for example, Poole General Hospital.
New Partner - Dr Tamsin Crowley
We are delighted to welcome to the practice from July our new partner Dr Tamsin Crowley who comes to us from a practice in Wimborne and who will be taking over Dr Atkinson's list. We will be contacting Dr Atkinson's patients shortly but in the meantime we wish her all the very best for her new position as a partner at this practice.
We are currently trying to recruit a Nurse Practitioner following the departure of our previous one but this has so far proved to be difficult. The lack of a replacement however has had a significant impact on our appointments system. Coupled with this we have had to contend with Dr Atkinson’s long-term sickness and subsequent retirement. We also have a GP on maternity leave.
There is also a shortage locally and nationally of locums, although we are booking what we can as often as we can.
We are sincerely sorry if you find you are waiting longer than usual for appointments. We are actively trying to alleviate the pressures on the system and whilst we understand your frustrations please do be assured that we are working hard to rectify this problem, both in terms of our recruitment strategy and our management of the appointments system.
In order for the GPs and Nurse Practitioners at the practice to effectively plan their day and rounds, we ask that requests for home visits are made before 10.30am. Your usual GP, if they are working, will visit you if the request is made before 10.30. Visits after this may be dealt with by a GP you do not know.
Please note the practice will be closed for training on:
Tuesday 3rd July 1.30 - 4.30
Wednesday 24th October 1.30 - 4.30
Thursday 31st January 3.30 - 6.30
On line services
There are many ways to contact the surgery to book or cancel appointments and order prescriptions. One of these ways is by registering for our online service especially as we now no longer accept requests for prescriptions by telephone. If this is something you would like to sign up for please email Chgp.email@example.com
(Site updated 14/04/2018)